Night Concierge
| Job Type | Permanent Full Time |
| Location | South West London, London |
| Area | London, England |
| Sector | ResidentialResidential - Front of House/ Concierge |
| Salary | Up to £31000 per annum |
| Start Date | ASAP |
| Job Ref | f878b93e_1790770156 |
- Description
We are currently hiring for a Night Concierge to join the team on a prestigious residential block based in SW London. This is a great opportunity to work with UHNW individuals, and would be well suited to someone with luxury residential experience, or 4-5* Hotel backgrounds.
Rota: 4on 4off, 7pm to 7am
Salary: £31,000 per annum
Key Responsibilities
- Providing a professional and welcoming front-of-house service to residents, guests and visitors.
- Managing a busy reception/concierge desk throughout the night.
- Handling resident enquiries and resolving issues efficiently and professionally.
- Monitoring building security, access control and CCTV.
- Carrying out regular patrols of the development and communal areas.
- Managing keys, parcels and deliveries in line with site procedures.
- Responding appropriately to emergencies, incidents and maintenance issues.
- Liaising with contractors, security and other onsite teams when required.
- Maintaining accurate incident reports, shift logs and handovers.
- Ensuring reception and communal areas remain presentable and secure.
- Supporting the wider onsite team to maintain a high standard of resident service.
About You
- Previous Concierge, Front of House or residential property experience is essential.
- Experience working within a large, busy or fast-paced residential development is highly desirable.
- Confident managing a high volume of residents, visitors and enquiries.
- Strong customer service and communication skills.
- Professional, well-presented and approachable.
- Calm and confident when dealing with difficult situations or emergencies.
- Good attention to detail and able to follow procedures accurately.
- Comfortable working independently throughout the night.
- Good IT skills and confident using email, building management systems and Microsoft Office.
- Reliable, punctual and able to commit to a permanent 4 on / 4 off night shift pattern.
If you have not heard from us within two weeks of your application, unfortunately you have not been shortlisted on this occasion.
- Providing a professional and welcoming front-of-house service to residents, guests and visitors.
