Commercial Property Manager

COMMERCIAL PROPERTY MANAGER

The Opportunity

We are working with a long-established and highly regarded central London property company to recruit a Commercial Property Manager to join their Property Management team.

This is a varied and rewarding role managing an allocated portfolio of predominantly commercial properties, with some block management exposure. You will be part of a collaborative team supported by Reactive Maintenance and Facilities Co-Ordinators, reporting into the Associate Director of Property Management.

The business has built an enviable reputation over more than 60 years, working with clients ranging from private individuals through to financial institutions and publicly listed companies. This is an excellent opportunity for someone looking to develop their career within a multi-disciplined, well-resourced property company.

The Role

• Serve as the primary point of contact for clients, leaseholders and tenants, handling queries and requests in a timely and professional manner.
• Proactively manage all key landlord and tenant events and critical date management via the CRM system.
• Oversee rent collection and service charge demand processes, liaising with Client Accountants and the Credit Controller.
• Prepare annual service charge budgets and assist with reconciling service charge receipts and expenditure.
• Manage reactive maintenance issues raised through the Fixflo portal, liaising with the facilities team to ensure completion.
• Oversee major works projects and manage the Section 20 consultation process.
• Ensure all properties remain compliant with Health & Safety regulations and Building Safety Act legislation.
• Review insurance requirements across the portfolio and manage renewals in a timely manner.
• Maintain accurate records across CRM systems (Tramps/Fixflo) for PPM and compliance purposes.
• Carry out property inspections and prepare detailed feedback reports for clients.

The Person

We are looking for an experienced and client-focused Property Manager who is comfortable managing a mixed commercial and residential portfolio with a high degree of autonomy. You will be professional, well-organised and confident managing competing priorities in a fast-paced environment.

Skills & Experience

Essential

• Minimum 2-3 years' experience as a Commercial Property Manager.
• Excellent written and verbal communication skills.
• Strong client relationship management ability.
• Good time management, planning and budgetary skills.
• Ability to work independently and as part of a wider team.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Desirable

• RICS, IFM or equivalent industry qualification.
• Experience using Tramps or similar property management platform.
• Experience using Fixflo or similar maintenance reporting platform.

Additional Information

• Competitive salary of £37,000 - £45,000 depending on experience and qualifications.
• Training loan of up to £1,500 per year for professional development and membership costs.
• 25 days' annual leave plus bank holidays.
• Occupational sick pay, Health Cash Plan and Employee Assistance Programme.
• Employer pension contribution of 4% (commencing after 3 months).
• Eye care vouchers and additional perks and discounts.
• Clear development and progression opportunities within a well-established, multi-disciplined business.

Location: Central London

Salary: £37,000 - £45,000

Work Arrangement: Permanent / Office Based