Centre Assistant

Job Role: Centre Assistant

Location: Cambridge

Salary: £26,000-29,000PA depending on experience

About the Role:
We're looking for a friendly, professional Centre Assistant to be the first point of contact for all visitors. You'll deliver a warm, hospitality-led welcome, ensuring every interaction is memorable and reflects a high standard of service. You'll also support day-to-day front-of-house operations, community engagement, and smooth running of reception.

Key Responsibilities:

• Greet and assist visitors, clients, and members with professionalism and warmth.

• Manage reception, phone, and email enquiries efficiently.

• Support onboarding, events, and community activities.

• Maintain front-of-house presentation and communal areas.

• Assist with administrative tasks, meeting room setup, and operational support.

• Ensure health, safety, and compliance standards are upheld.

What We're Looking For:

• Exceptional customer service and communication skills.

• Organised, proactive, and solutions-focused.

• Friendly, approachable, and professional at all times.

• Able to work independently while supporting a team environment.

• Strong attention to detail and pride in delivering high standards.

Why Join Us:

• Be the face of a welcoming, community-focused environment.

• Engage with visitors and create memorable experiences every day.

• Grow your skills in a supportive, fast-paced setting.