Experience and Commercial Manager
| Job Type | Permanent Full Time |
| Location | Reading, Berkshire |
| Area | Berkshire, England |
| Sector | Flexible Offices |
| Salary | £45000 - £50000 per annum |
| Start Date | ASAP |
| Job Ref | 7318_1773999391 |
- Description
About the Role
We are seeking a commercially driven Centre Manager to lead the overall performance of our site. This is a senior, hands-on leadership role responsible for delivering an exceptional customer experience, strong financial results, and full operational and compliance excellence. You will take ownership of both the commercial success and day-to-day operations of the centre, with a strong focus on driving revenue across coworking memberships and meetings & events.
About You
- Experience in coworking, hospitality, meetings & events, or flexible workspace environments
- A strong track record in customer-facing, revenue-driven roles
- Confidence in business development, networking, and relationship management
- Excellent communication and organisational skills
Key Responsibilities
- Deliver and exceed monthly budgets and KPIs
- Maximise revenue from coworking memberships and meetings & events
- Drive growth using all available products and services
- Monitor financial performance, including forecasting and cost control
- Support budgeting and performance reporting
- Oversee smooth day-to-day centre operations
- Manage customer onboarding, including move-ins and operational setup
- Lead, manage, and develop the on-site team
- Ensure full compliance with health and safety policies and procedures
