Operations Manager - Flexible Office and Coworking

Operations Manager - London

Serviced Office. Flexible Workspace. Coworking. Business Centre Management. Receptionist. Customer-Facing. Front of House. Member Manager. Members Club. Event Space

Salary: £38,000 - £40,000 plus a 10% yearly bonus

Working Days: Monday to Friday, 9am - 6pm

Location: Farringdon, City of London

Our client are one of the world's major premier flexible workplace platforms; they match, customise, and maintain space for clients. They serve both existing and expanding businesses, offering them the flexibility to concentrate on their operations, cultures, and workforces. This corporation, which has more than 150 locations across several continents, is revolutionising commercial real estate and advancing businesses.

Primary Responsibilities:

• Guide, mentor, and oversee a team to uphold exceptional standards of member experience and professionalism.
• Work closely with front-of-house staff to address and resolve member concerns and requests; ensure high member satisfaction by maintaining smooth back-of-house operations with a strong emphasis on hospitality.
• Supervise the upkeep, cleanliness, and functionality of the entire facility; liaise with external vendors and contractors for repairs, maintenance, and services.
• Assist with the procurement, storage, and distribution of office supplies, equipment, and materials; monitor inventory levels and conduct regular audits to ensure sufficient stock.
• Manage the logistics of deliveries, shipments, and storage.

Desired Experience:

• Bachelor's degree in Facilities Management, Business Administration, or a related field preferred.
• Proven experience in operations leadership, preferably in a hospitality or coworking environment.
• Strong leadership and team management skills