Leasing Associate - Leeds

PMR are seeking an experienced Leasing Associate to provide onsite lettings management services to an exciting, market-leading, brand new Build to Rent development in Leeds. The Leasing Associate will oversee all aspects of lettings administration, lettings compliance and marketing. As well as, managing a team to ensure first class service is provided from the moment an enquiry is received right up until the resident's deposit is returned.

Key Responsibilities

• To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data
• Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times
• Co-ordinating the online marketing of available apartments
• Put together demographic data, reports and compile information along with commentary
• Ensuring all enquires are responded to in line with agreed service levels
• To coordinate with 3rd party agents as required
• In conjunction with the General Manager - carrying out regular rent analysis of the local market
• Meeting prospective tenants, conducting viewings and negotiating rental offers
• Completing applicant vetting requirements
• Completing new let paperwork in line with strict procedures
• Compiling regular letting performance for use in discussions with the client, senior team and the General Manager
• In conjunction with the Manager, to coordinate up to date resident communication via various channels including social media
• Appraising apartments and advising key stakeholders as to recommended rents for both properties coming to the market and those where tenants wish to renew
• Co-ordinate renewal communications and negotiations
• To ensure arrival packs are prepared, and keys are ready for tenant move in's
• As part of the wider site team, create a best in class community through communication, events and innovations
• Delivery of ad-hoc projects provided by the General Manager
• Provide first class customer service to residents and applicants

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time

Skills, Knowledge and Experience

• ARLA qualification is preferred.
• Strong interpersonal skills
• Proactive and dynamic taking ownership of all of core duties
• Excellent communication skills displaying sensitivities to and understanding of residents' needs
• Ability to handle multiple tasks
• Confident in using all Microsoft platforms including, Word, Outlook, excel and shared point
• Flexible and cooperative at all times, working as a member of a Team
• Understanding the importance of achieving deadlines and ensuring quality output
• Use initiative and take responsibility for providing solutions
• To ensure confidentiality and security of all business, client, and customer documentation/information
• Well-groomed and of smart appearance
• Dynamic approach, problem solving, well organized and ability to work well under pressure
• Organised, meticulous, tenacious
• Experience in undertaking viewings and negotiating offers with prospective applicants

Working Pattern:

• Monday to Saturday (1x day off in lieu in week)
• 9am to 6pm