Host/Concierge - Luxury Residential Building

Our client is looking for an experienced host and doorperson to join their team in a luxury residential building based in Holborn.

Start Date: ASAP

Salary: £24,000

Hours: 8am - 8pm - 4pn 4off basis

Duties:

• Provide superior levels of customer service to residents and guests.
• Have a positive presence in the main entrance of the building (inside and out).
• As part of the day-to- day operation the role may involve operation of the Concierge Desk.
• Be responsible for quality customer service for residents and guests.
• Handling day-to-day matters in a prompt and professional manner.
• Provide local information and directions when requested.
• To carry out security inspections and operations as required.
• To assist in the required onsite duties and provide excellent concierge services as prescribed by Property Manager.
• To conduct the required health and safety inspections and activities to assist in keeping the development and workplace a safe environment for all.
• Take personal responsibility for understanding and following the company's Health and Safety policies and practices, demonstrating personal engagement with safety and proactively identifying risks and hazards (to immediate manager) to continuously improve safety performance.

Requirements:

• Experience of working in a high end customer service establishment.
• Excellent verbal communication skills.
• Proven ability to handle confidential information and sensitive matters that may involve the general public and handling issues and queries with professionalism.
• Practical application and working knowledge of Health and Safety requirements and legislation.

*Please note, due to the immediate nature of this position, only successful candidates will be contacted. If you have not heard back from us within 1 week, please assume you have been unsuccessful*