Concierge - Luxury Residential Building

We are working with a luxury residential development based in South West London, looking to hire a Day Concierge to join the team! Candidates will have 2 - 3 years + experience working in a similar position within residential or 4-5* hotels.

Salary: £24,000 - £26,000

Shift Pattern: 4on 4off - 07:00am - 19:00pm

Main Duties:

• Manage all aspects of front of house concierge office.
• Assisting residents, contractors, and visitors when and where required.
• CCTV monitoring.
• Routine Patrols of the development.
• Electric meter and water reading for residents.
• Keeping a diary of all works and visits.
• Reporting Faults and Defects through appropriate channels.
• Answer telephone calls and emails and logging of messages.
• Signing in and out visitors and contractors.
• Receiving parcels and letters on behalf of residents then programming them on a parcel data base system before putting them on shelf for collection.
• Key Holding and management, programming fob keys and car remote control fobs for contractors and residents.
• Handing out keys and access fob to cleaners, residents and contractors as required.
• Able to give a clear and concise handover at the end of the shift.

Requirements:

• Experience in Residenital or 4/5* Hotels.
• Reliable and timekeeping.
• Immaculate presentation.
• Strong written and verbal communication skills in English.
• Have excellent communication skills.
• Experience in the highest level of customer service.
• Be able to demonstrate initiative.

PLEASE NOTE: If successful a consultant will be in touch within two weeks of your application.