Leasing Negotiator - Manchester

PMR are seeking an experienced Leasing Negotiator to provide site based leasing management services to an exciting new build to rent development in a large scale scheme in Manchester. To take a lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. Working closely with the leasing team to ensure a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage, viewing/tours through to resident move in.

Key Responsibilities:

Marketing and Letting

• To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback
• Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times
• Co-ordinating the online marketing of available apartments
• Ensuring all enquires are responded to in line with agreed service levels
• To coordinate with 3rd party agents as required
• In conjunction with the Manager/Leasing Manager - carrying out regular rent analysis & leasing performance of the local market
• Meeting prospective tenants, conducting viewings and negotiating rental offers
• Completing applicant vetting requirements
• Completing new let paperwork in line with strict procedures
• Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew
• Seeking and building corporate relationships with relocation agents, City employers and other agents to generate lettings enquiries
• Co-ordinate renewal communications and negotiations
• To ensure arrival packs are prepared, and keys are ready for tenant move in's
• As part of the wider site team; create a community feel through communication, events and innovations
• Ad-hoc projects provided by the Manager
• Provide first class customer service to residents and applicants

Asset Performance Management:

• Providing regular letting performance reports to the Leasing Manager/General Manager.
• Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved.
• Assisting with the negotiation of renewals where required.
• Where applicable, working with client-specific lease up software to increase rents and decrease voids.

Skills, Knowledge and Experience:

Personal Attributes

• Strong customer service ethic
• Positive, can-do attitude
• Initiative and the ability to think outside the box
• Common sense approach
• Outgoing, warm and friendly personality
• Team player
• Organised, meticulous, tenacious
• Excellent written and spoken etiquette
• IT literate
• Social media literate

Previous Experience

• Relevant experience within a busy leasing environment essential
• Good understanding and knowledge of leasing best practice essential
• ARLA qualification required
• Proven track record of target based performance

Working Pattern:

• 5 on 2 off