Centre Manager / Community Manager - Flexible Offices

Community Manager

Business Centre Manager. Flexible Offices. Coworking.

Our client are revolutionising the world of work. That's why they are building a network of individually branded, designed spaces that enhance the flexible work experience. They are a venture-backed start-up, ready for stellar growth with 6 brilliant spaces already across the UK, they're only just getting started! They celebrate the individuality of their teams and the members and create environments that give them the freedom to express themselves to work in the best way they can.

Position Overview:

As the Community Manager, you will report directly to the Head of Operations. You will be responsible for the ongoing operation of the building, ensuring that it is a productive, inspiring, and collaborative environment in which to work. In this fast-paced and varied role, you will need to have a positive attitude, an eye for detail, a passion for nurturing relationships, and a drive to support the members.

Responsibilities:

• Ensure the smooth running of the building on a daily basis.
• Accountable for site budgets and provide regular updates on community, occupancy, and financials.
• The ability to liaise with partners, landlords, and onsite facilities teams productively.
• Occupancy management; efficiently selling the space and retaining existing members in
• line with sales targets to be reviewed monthly.
• Facilities management; stock takes, ordering supplies, reporting maintenance issues.
• Maintain the Health and Safety compliance of the building.
• Act as the face and voice of the brand and manage all community communications.
• Host calls with the Operations team revolving around the membership.
• Line manage staff throughout their probation period and beyond.
• Engagement with local businesses and communities to build relationships and offerings.
• Organise and co-host community events for the members to attend.
• Develop new systems and processes to improve the buildings.

Why Choose Our Client?

• Work closely with the Head of Operations and have input to shape the direction and growth of the department.
• A chance to be a part of a fantastic team and rapidly growing business.
• Work alongside some of the most innovative entrepreneurs, businesses, and building owners
• Team socials & get-togethers.
• Bring your pooch to work - we are dog friendly.
• A mental health personal day.
• One paid charity day per year.
• £32,000 to £35,000 basic salary plus an excellent uncapped bonus scheme
• 23 days holiday allowance, pro-rated (excluding Bank Holidays).
• Brilliant discounts and rewards on everyday items.

The Ideal Candidate Will Have:

• Experience within flexible office / serviced office / coworking management or similar customer and building management experience
• Experience in building communities.
• Previous sales experience with a proven track record of prospecting and closing deals.
• A keen interest in entrepreneurship and business growth and development.
• Outstanding communication and listening skills and should be able to help with marketing content and communication campaigns to align with marketing strategies.
• Experience in social media, PR, and promotional events
• Previous experience in managing a team.
• Natural connector and enabler
• Highly motivated individual who is happy to work in a distributed team.

Please note: due to exceptionally high volume of application, we cannot reply to every applicant.