Night Concierge / Day Concierge, London W1C
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| Job Type | Permanent Full Time |
| Location | London |
| Area | London, England |
| Sector | ResidentialResidential - Front of House/ Concierge |
| Salary | £22000 - £23000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | Cl1_1648720155 |
| Job Views | 35 |
- Description
- Must have driving license
- Act as main point of contact on site to all customers providing information about the Development and the surrounding areas, key contacts and location advice.
- Manage on site booking requirements for key access areas, in and around the development.
- To handle parcels and packages that have been delivered on a daily basis. Due to the size of each development this can range from 50 to 500 parcels and packages a day.
- Manage and administer customer deliveries and returns, via development systems and protocol.
- Handle and administer residents keys, making sure these are signed in and out on a daily basis in line with development systems and protocol.
- To conduct site walk rounds on a daily basis, all faults/maintenance and repairs reported to the development manager and to the relevant contractor. These reports passed over within the hand over log.
- Investigate faults and issues that arise within the development, this can be from leaks to fire alarms or bike theft. These reports have to be documented within the hand over log.
- Investigate first level complaints within the development.
- Provide regular communication to customers with initial queries to resolution.
- Monitor the CCTV cameras / security access to review and track security concerns
