Assistant Block Manager

About the Role

Are you looking to build a career in block management? As an Assistant Property Manager, you will play a key role in supporting the property management team while also managing a small portfolio under the guidance of a Senior Property Manager. This role is perfect for someone who is highly organised, proactive, and eager to develop their expertise in residential property management.

Key Responsibilities

Property Inspections & Maintenance

• Oversee the day-to-day management of your portfolio in line with RICS Residential Code and industry best practices.
• Conduct regular site inspections, document findings, and report issues to the Property Manager.
• Liaise with contractors to arrange maintenance and repairs, ensuring timely and high-quality completion.
• Manage reactive maintenance requests, ensuring jobs are logged correctly before instructing contractors.
• Track and update compliance records, including risk assessments, asbestos reports, and health & safety checks.

Resident & Client Engagement

• Organise and attend resident meetings, AGMs, and client updates.
• Maintain regular communication with residents, providing clear updates on works, projects, and queries.
• Coordinate monthly/quarterly newsletters, ensuring timely distribution with valuable content.
• Ensure all emails and calls are responded to within 24 hours.
• Keep accurate records of meetings, reports, and contracts using internal systems.

Financial & Compliance Support

• Assist with service charge collection and arrears management.
• Support budget management, ensuring expenses remain within approved limits.
• Work with the Property Manager and Accounts Team to prepare realistic budgets and financial reports.
• Ensure compliance with health & safety, lease terms, and industry regulations.

What We Offer:

• Career Growth: Structured development plan, with mentoring from a Senior Property Manager.
• Training & Qualifications: Access to an in-house training academy, with support to gain ATPI qualifications.
• Travel Expenses: Paid travel for site visits.
• Exposure & Experience: Hands-on role with the opportunity to develop a strong foundation in property management.

What We're Looking For:

• Prior experience in property management or administration (desirable but not essential).
• An interest in pursuing professional qualifications such as ATPI.
• Strong organisation, communication, and problem-solving skills.
• Proficiency in Microsoft Office & property management software (training provided if needed).
• Ability to multitask, prioritise workloads, and work under pressure.

If you're ready to take the next step in your property management career, we'd love to hear from you!