Office Manager/Administrator

Office Manager/Estates Administrator

My client is currently seeking an Officer Manager/Administrator to join the team at a prestigious residential development based in Basingstoke. In this role you will be providing operational support and procedural rigor. The successful candidate would support and report to the Estate Director.

Main Duties:

• Operational support to the Estate Director, managing the inhouse maintenance workload and priorities, reviewing invoices, taking delivery of furniture, etc. answering the office phone.
• Ensuring rents are paid on time, advising the Estate Director of debtors.
• Producing reports detailing when leases are due to expire and when rent reviews are coming up.
• Ensuring that the properties are compliant e.g. organizing contractors to carry out gas safety checks, EICRs etc.
• Organizing for contractors to attend to tenanted properties to carry out repairs and maintenance.
• Overseeing the inspection, maintenance and care (both operationally and to any degree required by regulation) of key infrastructure, i.e. solar panels, the estate-wide waterpipe and sewage system, and the biomass boiler at the development.
• Project managing significant on-estate projects, such as repairs to facilities, roads, tracks and car-parks and new construction work (including within the property portfolio, and the development itself).
• Striving for professional excellence and - above all - health and safety amongst the wider team, including by advocating best practice, and where relevant arranging training and certification.
• Providing PA support to the Estate Director.

Person Specification:

• Previous experience in High End Residential Property Management for a minimum of 2 years (or other relevant experience)
• Excellent verbal and written communication skills.
• Strategic thinking to anticipate and mitigate potential challenges.