Day Concierge - St John's Wood
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| Job Type | Permanent Full Time |
| Location | London |
| Area | London, England |
| Sector | Residential |
| Salary | Up to £27000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | NJ00046_1640938246 |
| Job Views | 116 |
- Description
Our Client is seeking a Day Concierge to work at a Luxury Development in St John's Wood.
The shift pattern is 4 on and 4 off 7am - 7pm
You will be the first point of contact for residents and visitors to the building. Our client is looking for someone with excellent customer service skills.
Duties:
- You are responsible for the delivery of envelopes, parcels and recorded delivery items, ensuring that the residents and commercial units are notified of such and that arrangements are made for collection.
- As requested you will be responsible for arranging taxis for residents and other visitors.
- You should familiarise yourself with the various emergency procedures regarding mains water supply, electrical and mechanical plant, and ensure you are familiar with the appropriate emergency procedures.
- You will be required to maintain records regarding the holding of keys and other procedures which may be required
- You will carry out additional duties directed by the Managing Agents
- To note any maintenance issues requiring attention
- Whilst on duty you are responsible for monitoring the various security cameras around the building and to react and report any possible breaches of security
- You are responsible for the security of the main entrance door and iron entrance gates to garden and garage ensuring they are locked at all times.
- You must carry out all cleaning required to the lifts and other common parts [outside of the cleaners duties] in response to events, to maintain the appearance of the building. This is to include cleaning, checking faulty light bulbs, clearing windblown litter and leaves
Person Skills Profile
- Experience in hospitality / concierge.
- Ability to take ownership of an operation when alone.
- Professional, precise, courteous and dedicated.
Particular Aptitudes/Skills Required
- Sharp eye for detail.
- Passion for delivering outstanding service.
- Excellent communication skills.
- Good knowledge of IT / Office / EXCEL & WORD.
- Able to cope with pressure.
- Able to multitask and still deliver a top-quality service.
- Able to work under a full confidentiality agreement.
