Assistant Block Manager

About our client

Our client is an established block and estate management business based in North West London, managing a portfolio of residential developments in London. They're growing the team and looking for an assistant property manager to join them as they take on more business.

The role

You'll support a team of property managers with the day-to-day running of their portfolios. It's a varied role covering administration, contractor liaison, compliance follow-up and direct client contact, with a genuine scope to build towards managing a full portfolio of your own as you develop in the role.

What you'll be doing

• Logging and administering buildings insurance claims and keeping clients updated on progress
• Handling incoming calls and building mailbox queries, escalating to the right property manager where needed
• Supporting site inspections and following up on actions arising from inspection reports
• Obtaining contractor quotations and helping progress health and safety, fire risk and asbestos actions
• Completing LPE1 forms and issuing service charge demands, budgets and standard correspondence to leaseholders
• Managing a small portfolio of your own or overseeing the administration for financial support clients

Skills and experience

Essential

• Experience in an administrative or customer-facing role, ideally within property or block management
• Strong organisational skills and the ability to manage a varied workload
• Confident communicator, comfortable dealing with clients and contractors directly
• Good working knowledge of Microsoft Office

Desirable

• Familiarity with block management software
• Understanding of LPE1s, service charge processes or leasehold administration
• Interest in progressing towards a full property manager role