APprentice - HR / OFFICE ASSISTANT JOB DESCRIPTION

Job Details

• Salary: £18,000 - £20,000 per annum
• Monday to Thursday, 9:00am - 5:30pm, and Friday, 9:00am - 5:00pm
• Location: Whitechapel, London (Hybrid, 3 days office / 2 days home)
• Responsible to: Group HR Manager

Responsibilities and Duties

HR Duties

• Manage the onboarding process for onsite new starters, including drafting contracts of employment, uploading employee records to the HR platform, and enrolling new starters onto mandatory e-learning courses.
• Process onsite leavers, including drafting resignation acknowledgement letters, conducting exit interviews, and liaising with Payroll to ensure a smooth offboarding process.
• Prepare and process onsite contractual changes, including amendments to terms and conditions, salary increases, bonus letters, and any other employment related documentation.
• Monitor onsite probation periods to ensure they are completed on time, and issuing successful probation confirmation letters where applicable.
• Support Client Account Managers with ordering uniforms for onsite employees.
• Provide any further administrative HR support to the Client Account Managers.
• Act as a note taker during HR meetings, including investigations and disciplinary hearings, ensuring accurate and confidential records are maintained.
• Support the HR Advisor with TUPE processes by compiling due diligence information and uploading transferred employees onto the HR platform.
• Process employment reference requests for former employees.
• Manage the Training Academy administration by ensuring all onsite employees are enrolled onto mandatory e-learning courses, monitoring course expiry dates, re-enrolling employees where required, tracking completion, and uploading and maintaining training certificates on employee records.

Office Duties

• Support the planning and coordination of industry events, including ordering event materials (such as cupcakes and notepads), and assisting with event set-up and take-down as required.
• Maintain office stationery supplies, ensuring essential items such as paper, notepads, and pens are consistently stocked.
• Assist with organising company events, including the Summer and Christmas parties.
• Organise the monthly company day sweet treats and coordinate quarterly employee team building activities.
• Maintain an accurate inventory of IT equipment, including ordering laptops and mobile phones as and when required.
• Act as the primary point of contact for general office administration, providing day-to-day support across a variety of administrative tasks.

Qualifications Required:

• Five GCSEs (including English and maths) or equivalent

Person Specification:

• Strong IT skills, with proficiency in Microsoft Office applications and the ability to quickly learn and adapt to new systems and software.
• Excellent organisational skills, with the ability to effectively manage multiple tasks and prioritise workload to meet deadlines.
• Honest, trustworthy and reliable, with a high level of integrity and professionalism.
• A collaborative team player, with the ability to build positive working relationships across all levels of the business.
• Able to work efficiently and maintain accuracy in a fast-paced, high-pressure environment.
• Excellent verbal and written communication skills, with a strong customer service focus.
• Professional appearance and manner, demonstrating a positive and approachable attitude at all times.