Concierge

Concierge (Part-Time)

Location: North London
Hours: Monday to Saturday, 7:30am - 11:00am (21 hours per week)
Salary: £15,288 per annum (£14 per hour)

We are seeking a professional, reliable, and customer-focused Concierge to join a residential development in North London.

This is an excellent opportunity for someone who enjoys working with people, takes pride in maintaining high standards, and can confidently oversee the day-to-day presentation, safety, and operation of a residential building.

Key Responsibilities

Resident & Visitor Services

• Provide a welcoming and professional front-of-house service to residents, visitors, and contractors.

• Respond to resident enquiries and assist with day-to-day requests.

• Receive, log, store, and distribute parcels and post securely and efficiently.

Building & Estate Management

• Carry out regular inspections of communal areas, external grounds, and car parking facilities.

• Monitor the property for maintenance issues including leaks, damage, lighting faults, and general defects.

• Report maintenance concerns promptly and accurately.

• Facilitate contractor access and oversee scheduled visits where required.

Security & Access Control

• Monitor CCTV and security systems.

• Conduct routine patrols of communal areas and access points.

• Ensure all entrances, gates, and doors remain secure.

• Report and escalate any security concerns or incidents.

Health & Safety

• Ensure communal areas and fire escape routes remain clear and safe.

• Report faults with safety equipment and building systems.

• Maintain accurate records of incidents, accidents, and health & safety concerns.

General Site Duties

• Support refuse collection arrangements.

• Assist with maintaining the presentation of external areas.

• Carry out light site upkeep duties as required.

• Provide general assistance to residents where appropriate.

What We're Looking For

• Previous concierge, front-of-house, customer service, security, or residential property experience preferred.

• Excellent communication and interpersonal skills.

• Professional, approachable, and proactive attitude.

• Strong attention to detail and ability to work independently.

• Good organisational skills and ability to manage multiple responsibilities.

• Reliable, punctual, and committed to delivering excellent service.

In Return

• Stable part-time hours.

• Opportunity to work within a well-maintained residential environment.

• Supportive management team.

• Competitive salary package.

If you take pride in delivering exceptional customer service and maintaining high standards within a residential setting, we would love to hear from you.