Night Concierge

We are currently looking for experienced concierge's across London.

Duties:

* Welcoming residents and visitors into the building in a polite and friendly manner.
* Provide a presence in the building and in the main reception area.
* Dealing with all residents requests and complaints efficiently.
* Taking inbound phone calls, redirecting or taking messages as required.
* Accurate parcel handling and recording.
* Key management including signing out of key cards to contractors and ensuring their prompt return.
* Maintaining a log book of current and past contractors and on site visitors.
* Internal and external patrols of the development.

Requirements:

• Experience in Residential or 5* Hotels.
• Reliable and timekeeping.
• Immaculate presentation.
• Strong written and verbal communication skills in English.
• Have excellent communication skills.
• Experience in the highest level of customer service.
• Be able to demonstrate initiative.