Front Of House/Administration
| Job Type | Permanent Full Time |
| Location | Gillingham, Kent |
| Area | Kent, England |
| Sector | ResidentialResidential - Front of House/ Concierge |
| Salary | Up to £13 per annum + Holiday Pay |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | ATGAR_1759329506 |
| Job Views | 29 |
- Description
- Community Engagement:Proactively engaging with residents to build a strong community, connect them with others, and ensure they feel welcomed and included.
- Personalized Service:Providing thoughtful, caring, and sincere service from arrival to departure, identifying and fulfilling resident needs and preferences.
- Resident Support:Acting as a key point of contact for residents, handling inquiries, assisting with practical needs, and connecting them with specialized support when necessary.
- Event Planning and Coordination:Planning and hosting social events and activities to bring residents together and foster community spirit.
- Communication:Serving as a liaison between residents and the Way of Life team, providing updates, and ensuring building-wide communication.
- Problem-Solving:Addressing general inquiries, queries, and complaints from residents in a professional and efficient manner.
Required Skills and Qualities:- Enthusiasm and initiative with a positive, collaborative attitude.
- Excellent communication and interpersonal skills.
- Customer service experience and a strong desire to help people.
- Organized, with strong attention to detail.
- Comfortable using technology to manage tasks and communication.
- A commitment to building a strong sense of community within the residential setting.
