Estate Manager

Our client is looking to hire an experienced Estate Manager to join the team on a residential scheme in North London.

Salary: £55,000 - £60,000 DOE

Hours: Monday to Friday 8.30am-5.30pm

Role and Responsibilities

• Manage and support the on-site team.
• Oversee planned and reactive maintenance, including contractor relationships.
• Ensure communal areas are presented to the highest standard.
• Deliver excellent customer service to residents and visitors alike.

• Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
• Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
• Coordinate planned maintenance, ensuring timely execution to required standards.
• Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
• Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
• Handle refuse management, ensuring cleanliness and accessibility of bin stores.
• Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
• Manage staff rotas, holidays, and appraisals to maximise team efficiency.
• Enforce policies and procedures, ensuring consistency and compliance.

Experience

• Proven experience managing prestigious residential developments and mixed use / commercial developments.
• Strong leadership skills, with experience mentoring and developing teams.
• Contractor management expertise, including assessing and approving works.
• Financial management experience (desirable).

Skills

• Exceptional time management and task prioritisation.
• Outstanding communication skills, both written and verbal.
• Proficient in Microsoft Office (Excel, Word, Outlook).