Operations Manager
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| Job Type | Permanent Full Time |
| Location | Birmingham, West Midlands |
| Area | West Midlands, England |
| Sector | Block ManagementBlock Management - Operations Manager |
| Salary | £50000 - £55000 per annum + +£4500 car allowance |
| Start Date | ASAP |
| Job Ref | amg6114_1733690031 |
- Description
Operations Manager - Residential Block Management
Salary: £50-55k + Car Allowance
Are you an experienced professional in residential block management looking to take the next step in your career? This is your chance to join a vibrant and innovative team dedicated to delivering exceptional property management services.
The Role
As an Operations Manager, you'll oversee a portfolio of large, complex residential sites. Your responsibilities will include:
- Delivering a top-tier property management service in compliance with regulations and company standards.
- Building and maintaining excellent relationships with clients and residents, ensuring all enquiries are handled promptly and professionally.
- Managing service charge budgets and overseeing reactive and planned maintenance, including major works and Section 20 consultations.
- Leading, mentoring, and developing a team of Property Managers, fostering their professional growth.
- Taking ownership of compliance, health, and safety across your region with a meticulous, proactive approach.
The Person
You're a seasoned professional with a proven track record in UK block management. We're looking for someone who:
- Thrives on exceeding expectations and delivering exceptional customer service.
- Is experienced in managing complex portfolios and compliance challenges.
- Has a natural ability to lead, support, and inspire a team.
- Possesses a detail-oriented mindset, ensuring nothing is overlooked.
- Is passionate about growth, collaboration, and making a real impact.
The Package
Our Client knows great people make a great business, which is why they offer:
- Health & Wellbeing: Access to Medicash for virtual GP services, alternative therapies, optical/dental expenses, and 24/7 mental health support.
- Time to Recharge: 25 days of holiday + bank holidays, with additional days for birthdays and long service.
- Pension & Future Security: Enhanced pension scheme with 5% employer match after one year.
- Perks & Socials: Perkbox rewards, monthly surprises, and regular company events to keep the fun alive!
- Professional Growth: Access to a dedicated learning academy and support for professional qualifications.
- Work-Life Balance: Flexible benefits, including increased sick pay with service and a "Zen Den" space for relaxation.
Why Apply?
This isn't just a role-it's an opportunity to grow with a company that values its people and invests in their success. If you're ready to make a difference, build your career, and enjoy an inclusive, supportive workplace, we'd love to hear from you.
???? Apply today and let's talk about how you can thrive in this role!
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