Senior Block Manager - High End Portfolio

Our client, an established Residential Property Management Company based in Kensington, is seeking an experienced full-time Property Manager to join their team. This role involves managing a portfolio of properties within a small team and providing excellent service to clients in a small office environment. If you have a passion for property management and a commitment to delivering exceptional results, we invite you to apply.

The Role

• Manage a portfolio of residential properties in central and west London.
• Ensure compliance with Health & Safety Regulations and Leasehold Legislation.
• Liaise with clients and contractors through in-person meetings, written communication, and phone conversations.
• Prepare service charge budgets and handle financial management, with support from our accountants.
• Handle insurance claims on behalf of clients.
• Attend meetings, including Annual General Meetings, with clients.
• Maintain accurate records and documentation related to property management activities.
• Coordinate and oversee property maintenance and repairs.
• Provide excellent customer service to clients, addressing their concerns and inquiries promptly.
• Stay up-to-date with industry regulations and trends related to property management.
• Collaborate with the team to ensure smooth operations and efficient service delivery.
• Identify opportunities for process improvements and contribute to enhancing overall operational effectiveness.
• Uphold confidentiality and maintain professionalism in all interactions.

The Person

We are looking for an individual with property management or other relevant managerial experience. While training will be provided on our in-house systems, proficiency in computer literacy, including Microsoft Office, is essential. A good level of numeracy is also required, and experience with Property Management or Accounting software would be useful. Familiarity with Residential Leases is desirable, and excellent written and verbal communication skills, along with a good telephone manner, are crucial. Strong organizational skills will enable you to effectively manage your portfolio and provide a high level of service to clients.

The Package

In return for your expertise and dedication, our client offers a competitive salary circa £45,000-£52,000 dependent upon experience. Additionally, you will have the opportunity to attend some evening meetings, enjoy five weeks of annual holiday, and be enrolled in the company's Pension Scheme. This comprehensive package is designed to reward your hard work and commitment to the role.

If you are an experienced Property Manager looking for a challenging and rewarding opportunity within a supportive and inclusive environment, we encourage you to apply. Join our client's team and contribute to their mission of providing exceptional property management services while fostering a welcoming and inclusive atmosphere for all.