Finance Assistant

Our Client, a Block Management companyr is seeking an Accounts Assistant to join their growing business. This new role has a pathway for progression.

The Role

• Provide efficient and accurate support to ensure the smooth running of the department.
• Good all-round customer service (internal and external)
• Dealing with customer queries verbally and in written form
• To participate in all internal training, prepare and run training sessions and attended external training.
• Manage electronic data and e-mails
• Liaison with managers, accountants and support staff as necessary to provide an accurate and efficient service to clients.
• Help guide, train and assist Finance Clerk(s)
• Dealing with preparation of year ends
• Monitoring of bank statements for BACS receipts
• Banking cheques daily
• Filing invoices accurately and correctly
• Sending remittances to suppliers
• Generate financial reports for clients and senior leaders within the organisation
• Maintain professional working relationships with clients and ensure that excellent client service is delivered
• Analyse the expenditure v budget, arrears and cashflow position, producing a summary report
• Prepare end of year service charge accounts within agreed timeframe, before submitting to external Accountants for review
• Take payments over the phone
• Preparing draft budgets for property managers in a timely process to ensure budgets are authorised in enough to time to have budgets sent out one month prior to demands
• Responding to supplier queries regarding payment and contract orders, ensuring there is a smooth-running process when settling invoices
• Post additional charges correctly and accurately
• Entering Budgets into Qube correctly with the correct apportionments
• Carry out Payment run on a weekly basis on Qube and making transfers.
• Undertake Bank Recs for all Sub accounts including solving queries and movements/adjustments
• Running Expenditure reports monthly send to property managers, escalate is not received and post accurately to Qube.
• Finalising Service Charge accounts and signing off
• Taking payments over the phone, being the first port of call for payments in the office
• Run Calculate on Account from Budget correctly
• nsure that all unallocated Bacs payments are kept on top of for reconciliation processes.
• Creating Year End Packs for Accountants
• Undertake Bank Recs for all accounts including solving queries and movements/adjustments
• Bank Transfers be carried out accurately and correctly every Monday
• Fund Movements when required by property managers, ensuring that accounts are not overdrawn, and loans are repaid.
• Running transfer reports in line with Transfer to Nominal
• Post invoices correctly to the system ensuring that all three-point checks are satisfied
• Filing paid invoices - Posting receipts daily, including Card, BACS, cheques and Website Payments
• Updating and chasing PLI for contractors so that orders can be raised, and invoices can be posted
• Adding contractors to system and updating all information, making sure there are contact details so that remittances can be sent smoothly with no errors.
• Allocate insurance payments. Tenant Adjustments - Processing necessary adjustments on to Qube
• Completion of jobs, any problems which arise (or you identify may arise) or where there is a knowledge gap.
• Raising ad-hoc problems regarding workloads and matters of a more urgent nature, as and when they occur.
• Dealing with customer queries, escalating urgent matters if necessary and delegating work.
• Handling queries from tenants and suppliers and all external agencies by telephone and in writing, in a professional, courteous and efficient manner.

The Person

• A desire to learn and gain knowledge of property management principles and procedures.
• Gain accounting qualifications
• Soft skills when dealing with people to empathise and understand the customers' needs.
• Good knowledge of QUBE computer system.
• Good knowledge of windows-based spreadsheets - i.e. Excel - Good written and verbal communication skills. Personal effectiveness
• This role requires you to work individually and as a part of a growing team, and to have an open minded approach with problem solving daily. This person should have good communication skills, both verbal and written. As a key member of the team, you are responsible for processing tasks with accuracy. The information relayed back to your team is going to assist them in providing our client/customers details about their property and this always needs to be accurate. This candidate should be willing to participate fully in the running of the department, assisting with enquires and can adapt to new technology and operational systems (as software is advancing within the property management market).

The Package

Up to £28,000 for candidates with Service Charge expereience.