Luxury Residential Concierge - Mixed Shift Rota

We are working with a prestigious residential development based in the heart of West London, actively seeking an experienced Concierge to join their team.

This is a luxury building, candidates will ideally have previous experience in high end apartments or 4-5* hotels.

*You must also have a clean, full UK driving licence to apply*

Hours: 2 days on, 2 days off, 2 nights on, 2 nights off (mixed shift rota of days and nights) 12 hour shifts

Salary: £28,000 per annum

Duties:

• Manage all aspects of front of house concierge office.
• Assisting with valet services, parking residents vehicles when required.
• Assisting residents with their luggage in and out of the property.
• Assisting residents, contractors, and visitors when and where required.
• CCTV monitoring.
• Routine Patrols of the development.
• Electric meter and water reading for residents.
• Keeping a diary of all works and visits.
• Reporting Faults and Defects through appropriate channels.
• Answer telephone calls and emails and logging of messages.
• Signing in and out visitors and contractors.
• Receiving parcels and letters on behalf of residents then programming them on a parcel data base system before putting them on shelf for collection.
• Key Holding and management, programming fob keys and car remote control fobs for contractors and residents.
• Handing out keys and access fob to cleaners, residents and contractors as required.
• Able to give a clear and concise handover at the end of the shift.

Requirements

• Experience in Residential or 5* Hotels would be ideal.
• Must have a Clean, Full UK Driving Licence.
• Reliable and timekeeping.
• Immaculate presentation.
• Strong written and verbal communication skills in English.
• Have excellent communication skills.
• Experience in the highest level of customer service.
• Be able to demonstrate initiative.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.