Live-in Porter - Residential

Description

Job Details:

• Start Date: June 2023
• Salary: £23-26,000k
• Location: South East London
• Hours of Duty: Mon - Fri (8:30am - 4pm)
• Responsible To: Property Manager
• Benefits: 1 bed Apartment

Responsibilities:

• Collect all loose rubbish from ground (front & rear), paths and porches.
• Collect incoming post from Postman and distribute to all flats, either in person or via their flat front door.
• Collect rubbish from beside refuse chute and place in bins outside, in preparation of the collection by the local authority refuse team.
• Check bin rooms and sweep as necessary.
• To walk the building in the morning and evening - and various intervals during the day.
• Inspecting for cleanliness, repair and security. All defects should be reported to the managing agent. It is important that the fire escapes are included within these patrols.
• Ensuring all external doors, windows, fire exit doors, plant room doors and bin store doors are kept closed, and where applicable locked at all times. This includes the fire exit doors. (Bin store doors to be unlocked when refuse collection is due.)
• Inspect all common parts, replace light bulbs where necessary.
• Monitor car parking. Noting unauthorised vehicles, take appropriate action. (Persistent offenders to be reported to the Managing Agent.) Ensure access is possible for emergency vehicles at all times.
• Patrol external areas (when dark) - check possible areas for vagrants.
• Keep note in logbook of all faults reported by residents.
• Check carpets and vacuum as necessary, ensure entrances and staircases are clean at all times.
• Inspect common areas for any obstructions or hazards and ensure appropriate action to remedy. (I.e. either speak directly with the resident concerned or the Managing Agent.)
• Clean glass/mirrors within lift carriages.
• Ensure that the Porters desk is clean at all times. (fully dusted/polished and tidy)
• To check the operation of the lift and report any faults.
• Ensure passenger lifts are thoroughly cleaned (buttons, ledges, floors).
• Clean entry phone panel.
• Wipe any light marks from the walls in the entrance, hallway and stairwells.
• Water plants (where applicable).
• Visual inspection of all drains and gutters (including roof area) to ensure they are free from rubbish/debris/obstruction.
• Check locks of all communal doors and gates to ensure fully function. (Notify residents if there are any defects.)
• Sweep external terrace area/surround of building, including external metal work & louvers (hose/wash down where necessary.)
• Ensure refused chute not blocked.
• To be courteous and helpful to all resident as well as to residents' staff and guests and to contractors employed by the residents of the building.
• Prepare and keep and inventory of all tools and equipment on site. To generally maintain records of central stores for the building (light bulbs, cleaning supplies, keys etc.) in a well organised way, ensuring that an appropriate quantity are always available. (To keep all stock, material and equipment away from public access view/reach.)
• Clear footpaths and steps of snow and ice in adverse conditions.
• To be flexible and undertake duties, within reason, as required by the Managing Agents and/or the board.
• Regular testing of smoke/fire alarms, emergency lights
• Be aware of any unusual damage (e.g. Possible break-in) and report to Managing Agent and/or a member of the board immediately.
• Carry out maintenance work around the development as instructed by senior management.
• Conduct routine painting and decorating of the communal areas as directed by senior management.
• Light plumbing work as and when required. Bleeding radiators.

Person Specification:

• Honest and Reliable
• Team Player
• Works well under pressure.
• Excellent communication and customer service skills
• Excellent time keeping
• Professional appearance