Weekend Customer Support Assistant - Student Accommodation
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| Job Type | Permanent Part Time |
| Location | City of London, London |
| Area | London, England |
| Sector | ResidentialResidential - Front of House/ Concierge |
| Salary | Up to £10480 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | MP-6453466_1680625054 |
| Job Views | 486 |
- Description
We are working with a leading Student Accommodation provider, actively seeking a Weekend Customer Support Assistant to work on a luxury site in the City of London. We will ideally be looking for someone who has previous Front of House/ Receptionist experience, with strong customer service skills.
Hours: Saturdays and Sundays - 8.5 hour shifts (mixed rota of early, mid and late shifts - rotating on a weekly basis)
Salary: £10,480 per annum
Duties:
- You will be the first point of contact.
- Going above and beyond to deliver excellent resident service.
- Providing a practical and timely solution to their problem, which may include communicating maintenance issues with your colleagues.
- Helping out with parcels and post queries.
- Loaning out items - e.g. hoovers, fans, ironing boards etc.
- Helping to run our social events - together with our university partners or in line with our Residential Life Experience programme.
- Assisting contractors, visitors and our university partners with their requirements.
- You'll be carrying out checks and building walks - logging all your observations on an iPad.
- Inspecting our communal areas; our power house - the plant room, the lifts and the corridors, residents' rooms (prior to their check-out).
If you are interested in this position please apply with a copy of your CV, we will be in touch should you be shortlisted for the role.
