Temp - perm Night Concierge

Our client manage a luxury residential development based in East London. Currently they are seeking a Night Concierge to join the team.

The position will start temporary with the potential to go permanent!

Hour of work:

4 nights on 4 nights off (7pm-7am)

Duties include:

• Being the first point of contact, welcoming visitors to the building in a courteous and helpful manner.
• Providing excellent customer service at all times.
• Taking inbound phone calls, redirecting or taking messages as required.
• Taking delivery of parcels and distributing to residents' lockers.
• Responding to resident queries promptly by telephone and email.
• Maintaining logbook of current and past contractors and onsite visitors.
• Key management including signing out of key cards to contractors and ensuring their prompt return

The person:

• 2 years experience minimum in hospitality 4-5* hotels or luxury residential apartments.
• Excellent communicator.
• IT proficient.
• Professional telephone manner.

Desirable:

• Security experience.
• Desirable - Bilingual.

Candidates MUST have previous experience working in either residential or working in 4-5* hotels.