Front of House Receptionist - Flexible Office and Coworking

Receptionist - Flexible Workspace Management

Serviced Office. Coworking. Flexible Office. Members Club. Guest Experience. Front of House. Reception. Host.

Type: Permanent, Full time

Location: London

Salary: £28,500 plus bonus

Our client is a dynamic and thriving business located in the heart of London. They are a company committed to providing exceptional services to their valued clients. As they continue to grow, we are looking for a talented and personable Receptionist to join their team and represent their company's professional image.

Job Description:

As a Receptionist, you will be the first point of contact for visitors and clients, playing a crucial role in creating a positive and welcoming atmosphere. Your exceptional communication and interpersonal skills will help you excel in this position, ensuring that all individuals who interact with the company have a positive experience.

Responsibilities:

Front Desk Operations:

• Greet and welcome visitors, clients, and employees with a friendly and professional demeanor.
• Manage incoming calls and direct them to the appropriate department or individual.
• Handle incoming and outgoing mail and packages efficiently.

Administrative Support:

• Assist various departments with administrative tasks, such as filing, data entry, and document preparation.
• Schedule appointments and maintain calendars for team members as required.
• Provide support in organizing meetings and events, including room bookings and catering arrangements.

Customer Service:

• Respond to inquiries from clients and visitors promptly and courteously, providing accurate information about our services.
• Handle customer complaints or issues with empathy and professionalism, escalating when necessary.

Office Maintenance:

• Ensure the reception area is clean, organized, and presentable at all times.
• Monitor and replenish office supplies as needed.
• Coordinate with facilities and maintenance teams to address any office-related issues.

Security:

• Issue visitor badges and maintain a secure visitor log.
• Follow company security protocols to ensure the safety of all employees and visitors.

Requirements:

Previous Experience:

• Proven experience as a Receptionist or in a similar front desk/customer service role.
• Familiarity with office equipment, including telephone systems and computer software.

Communication Skills:

• Excellent verbal and written communication skills in English.
• Ability to communicate professionally and politely with clients, visitors, and team members.

Interpersonal Skills:

• Warm, approachable, and friendly personality.
• Strong interpersonal skills with the ability to build rapport with diverse individuals.

Organizational Skills:

• Strong organizational skills with the ability to multitask and prioritize tasks effectively.

Problem-Solving Skills:

• Quick and efficient problem-solving abilities to address various issues that may arise at the front desk.

Tech Savviness:

• Proficiency in using office software, email, and other relevant computer applications.

Flexibility:

• Willingness to work in a fast-paced environment and adapt to changing situations.

Professionalism:

• Maintain a polished appearance and professional conduct at all times.

If you believe you have the skills and qualities to excel in this Receptionist role, we would love to hear from you.

Join the team and be a part of an exciting journey!

To apply, please submit your updated CV.