Property Management Assistant - Cobham, Surrey KT11

PROPERTY MANAGEMENT ASSISTANT

FULL-TIME POSITION (MON-FRI 9AM TO 5PM)
(There will be some flexibility to work from home after probation or sooner if the overall group policy changes.)

The role will involve providing day to day admin support for the Property Manager. Suitable training will be provided.

DUTIES will largely include:

1. Opening and franking all post; distributing incoming post and adding cheques to management pack tracker, raising invoices;
2. Assisting and completing mail merges;
3. Attending developments on-site to meet the property owners occassionally;
4. Assisting with keeping schedules and relevant Excel spreadsheets up to date, escalating snagging issues to the relevant parties; communicating by phone and email with property owners and building teams;
5. Build good customer relationships with purchasers, developers and site staff
6. Responsibility for good all-round customer service
7. Manage electronic data and e-mails, responding within 24hrs
8. Raising complaints with contractors when works aren't completed to a satisfactory standard
9. Completing minutes and site reports
10. To be a part of training sessions and team events
11. To carry out ad-hoc duties as instructed by PM

The person:
-1 year+ experience working in property industry would be preferred
-Self motivated with a can do attitude
-Strong communicator
-Quick learner