Administrator
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| Job Type | Permanent Full Time |
| Location | North West London, London |
| Area | London, England |
| Sector | Residential |
| Salary | Up to £24000 per annum |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | MM01AD_1649690839 |
| Job Views | 20 |
- Description
Our Client is currently seeking an experienced Property Administrator to work at a prestigious, large residential building based in North West London.
Hours of Work: Monday-Friday 09:00-17:00
Salary: £24,000
Main Duties:
- Provide a high standard level of customer service to our residents and all visitors to the Development.
- Act as main point of contact at the front desk.
- Assist with on-site deliveries, customer queries and service requests.
- Acting as the first point of contact for any resident enquiries, answering all incoming calls and responding to emails.
- Providing excellent customer services to leaseholders and residents.
- Managing the contractors log and the log book for staff coming in and out.
- Raising orders, including working out the correct allocation to the schedule and apportionment and then seeking approval via the ADM.
- Producing block notices and letters for a number of site issues, such as: Breach of Lease, BBQ's, parking etc.
- Taking minutes when required at Board meetings or site meetings.
- Attending the weekly Monday site staff meetings and end of week meeting.
- Registering staff absences and sickness.
- Printing reports for the ADMs from MySight system.
- Maintaining the Handyman register of works, place tasks in the log from residents calls/any other task to support the administration of the office.
Person Attributes:
- Demonstrable experience of delivering an exceptional customer service.
- Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customer and client with a resolution focused mentality, creative in your approach.
- Able to work with autonomy and as part of a wider team.
- Efficient in maintaining administration and record keeping electronically.
- Demonstrable ability dealing with problems and challenges effectively.
- Good knowledge of Health and Safety regulations.
- Ability to work under pressure deadlines, able to prioritise and manage time effectively.
- Excellent IT skills, social-media awareness and up to date with new technology.
If you have not heard back from a consultant within two weeks then your application has been unsuccesful at this time.
