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2x Day Porter

Job Title: 2x Day Porter
Contract Type: Permanent
Location: North West London, London
Salary: £23000 - £24000 per annum
Start Date: September 2019
Reference: LO004498_1562160713
Contact Name: Evie Hepburn
Contact Email:
Job Published: July 03, 2019 14:31

Job Description

Our client is seeking 2x Day Porters to work at a residential Estate based in North West London.

Hours of work:

Porter 1 07:30am - 16:30pm Monday - Friday and 08:00am - 12:00pm every other Saturday
Porter 2 10:30am - 19:30pm Monday - Friday and 08:00am - 12:00pm every other Saturday

Key responsibilities:

* Keep the officially-issued mobile phone turned on and always accessible during working hours and respond promptly to residents' requests and messages.
* Liaise with and monitor maintenance engineers and both the Managing Agent's and residents' contractors to ensure that they heed security provisions, act in accordance with the licence with regard to noise and hours of work, park considerately and only for the time required and in accordance with the Management Company Ltd parking regulations, do not damage the common parts and that they leave the buildings and grounds clean and tidy.
* Oversee tradesmen's deliveries and assist utilities inspectors as required.
* Prepare and maintain a schedule of all service contracts (lighting, entryphone, etc) together with the number of annual service visits.

* Maintain a register of contact telephone numbers of emergency services, Managing Agent staff, contractors, etc. In coordination with the Managing Agent, call out contractors to deal with emergencies or unforeseen maintenance, when required.

* Maintain a smart appearance at all times (no smoking and no iPod while on duty) and to be identifiable to all residents by wearing approved clothing supplied by Management Company Ltd.

* Other than manning the main desk you should regularly patrol both the interior/exterior boundary of each building, including the underground car park, the roadways and the boundary of the Estate. Checking all fire doors are kept shut and report any damage to the common parts/exterior to the Managing Agent for action. You should also check that all perimeter and external doors are security shut and clear up any refuse/litter dropped either in the common parts or grounds generally.

* Whilst on duty you will be responsible for monitoring of the various security doors and CCTV cameras serving the Estate and to react and to report any possible breaches of security.

* You are responsible for the security of the main entrance doors, vehicle and pedestrian gates around the Estate.

* You should check all common parts lights to ensure they work and replace bulbs where necessary. This is do be carried out on a bi-weekly basis.

* You will be responsible for parcels, packages, recorded delivery letters sent to residents and ensuring that residents are notified of such deliveries and that arrangements are made for delivery.

* You should familiarise yourself with the various procedures regarding mechanical plant, ensure you are familiar with all appropriate emergency procedures. In the event of an emergency you should contact contractors direct to effect immediate repairs.

* You will be required to maintain records regarding the holding of keys and other procedures which may be required (see separate section regarding control of keys). The attendance of all visitors and contractors should be noted in the log book.

* Ensure that all flower beds and lawns remain clear of rubbish and watered according to seasonal instructions.

* To remove all refuse and recycling waste from residents each morning and dispose of in the relevant areas. Clean out bins monthly.

Candidates with previous experience working in luxury apartments or 4/5* hotels would be desirable.

All candidates must be able to provide excellent references and be willing to undergo full vetting checks.