Leasing Associate - SE1
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| Job Type | Permanent Full Time |
| Location | City of London, London |
| Area | London, England |
| Sector | Build to RentBuild to Rent - Leasing |
| Salary | Up to £27000 per annum + Commission |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | PMR2084_1641386785 |
| Job Views | 26 |
- Description
Our client is seeking a Leasing Associate who has a passion for sales and delivering exceptional customer service to be involved with the lease-up of their new Build to Rent development on a 12-Month FTC.
This position has a varied schedule, from conducting leasing tours with prospective residents, to emphasizing the community's available apartment homes, and convert to ongoing leases to ensure the development is fully occupied.Responsibilities:- Paint "word pictures" to describe the community to future residents and set an appointment with the prospect.
- Consistently and accurately track all traffic.
- Effectively qualifies future residents, verifies applications, prepares, resident files, and related paperwork.
- Understands and accurately prepares all Company paperwork.
- Assists management in completing an accurate market survey.
- Promote a professional and courteous attitude with residents and peers.
- Attends to resident concerns, complaints or inquiries.
- Implement a professional and courteous attitude throughout all property operations.
- Promptly attend to resident complaints and/or comments. Instruct associates to show a caring attitude in their work.
- Make calls to residents to ensure service satisfaction.
- Respond to all feedback from customers with corrective action.
- Conduct thorough move-in orientation and apartment inspection with new residents.
- Complete paperwork, prepare lease, sign lease. Accompany resident to view apartments.
- Flexibility to frequent change within property, office and company.
- Willing to cover other properties as needed, and as directed by Community Manager and/or Regional Manager.
- Exercise confidentiality.
Knowledge, Skills and Experience:- Previous leasing/sales experience is essential.
- Prior customer service experience either in hospitality or retail is desirable.
- Ability to build relationships quickly.
- Professional appearance and demeanour.
- Good organizational skills.
- Outstanding communication skills.
- Strong customer service representation.
- Ability to sell and promote the property.
- Ability to read and write English fluently and the ability to accurately perform basic to intermediate mathematical functions.
- Proficient in Microsoft Office.
Please be aware this role is a 12-Month FTC with a 5 out of 7-day rota.
