Night Concierge - Kingston
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Job Type | Permanent Full Time |
Location | Kingston upon Thames, London |
Area | London, England |
Sector | ResidentialResidential - Front of House/ Concierge |
Salary | £21000 - £22000 per annum |
Start Date | ASAP |
Advertiser | remoteapi |
Job Ref | MP2321455_1641318929 |
Job Views | 62 |
- Description
We are actively recruiting for a Night Concierge to join the team on a luxury residential development based in Kingston. This will be a front of house position, and would typically suit someone with previous receptionist or Concierge experience within residential or 4-5* hotels.
Salary: £21,000 - £22,000 p/a
Hours: 7pm to 7am, 4on 4off rota
Duties:
- The primary duties of the role are to provide impeccable customer service, to ensure the building runs smoothly and that compliant Health & Safety protocols are maintained and updated where required.
- Remain courteous and helpful to all occupiers as well as to members of the public, staff, guests, and contractors.
- To monitor and review all logs and systems of record keeping.
- To report back to your Line Manager at the end of every shift outlining any issues that occurred in relation to staff or the Buildings.
- Responsible for the cleanliness and comfort of the reception area and common parts at all times.
- To monitor all persons at the property and ensure they have a right to be present.
- To carry out regular building checks during the shift to ensure the staff are carrying out their duties in the correct manner and liaise with staff to instigate corrective measures or procedures.
- To maintain a high level of professionalism and continually deliver service to exceed client satisfaction levels.
Customer Service:
- Responsible for the welcoming atmosphere throughout the property.
- To assist residents at all times together with their guests and visitors when and where required. It should be remembered that the duty is to the residents as a whole and any assistance given to any individual should not distract from duties required to the whole.
- To always be courteous, polite, and positive to residents, guests, suppliers, and the public in general.
To apply please ensure your CV is updated, all candidates must provide 2 professional references and be able to undergo relevant vetting checks.
If you do not hear back from us within 14 days of application please assume you have been unsuccessful.