Property Manager - West Midlands

My client is a leading and well respected managing agent, due to natural expansion they are seeking an experienced Property Manager to join the team.

Duties:

• Undertake the administration and management of the service charges of a number of residential apartment block and estate scheme development.
• Responsible for effective governance of all operational and business processes so as to ensure a first class service.
• Liaising with the team at Head Office
• To drive service standards to rival competitor providers.
• To implement efficient site-led processes to optimise the delivery solution to ensure the best possible customer experience
• Taking a lead on formal Resident and Client Liaison including Residents' Meetings, building relationships with clients and customers.
• Overseeing repairs and ensuring the local process is working - also be escalation route for complex issues.
• Contractor Appointment and Management, utilising site staff where appropriate.
• Responsibility for Health & Safety.
• Ownership of Service Charge Budgeting and reporting.
• Supporting the satisfactory transition from bidding, through mobilisation to service delivery, including phased build programmes for new development in the region.
• Supporting the other Property Managers in the region as appropriate including sharing of best practice and ensuring service consistency.

The Person:

• 2-3 years experience in Block Management
• MIRPM qualified
• UK clean drivers license
• Experience in dealing with major works, section 20's