Maintenance Manager

We're supporting a leading Build-to-Rent operator in the search for a proactive and customer-focused Maintenance Manager to join one of their flagship residential communities.

This is an opportunity to take ownership of maintenance operations within a high-quality residential environment, leading a small on-site team while overseeing contractor performance, compliance, defect management, resident satisfaction, and the day-to-day upkeep of the development.

Reporting directly to the General Manager, you'll play a key role in ensuring the building remains safe, compliant, and exceptionally well-maintained, while delivering a first-class living experience for residents.

Key Responsibilities:

• Lead day-to-day maintenance operations across a large residential development
• Manage and support the on-site maintenance team
• Oversee contractors, suppliers, and defect remediation works
• Ensure health & safety, fire safety, and statutory compliance standards are met
• Coordinate reactive and planned maintenance activities
• Manage apartment inspections, turnarounds, and resident move-in/move-out works
• Monitor maintenance performance, work orders, and compliance records
• Deliver excellent resident service while supporting the overall operation of the community
  
  

Your Requirements:

• Experience within BTR, PBSA, residential property, hospitality, or a similar customer-focused environment
• Previous experience managing contractors and service providers
• Strong understanding of health & safety, compliance, and building operations
• Team leadership or supervisory experience
• Ability to manage multiple priorities and maintenance projects effectively
• Hands-on approach with the confidence to undertake minor maintenance works when required
• Strong communication, stakeholder management, and customer service skills
• Proactive, organised, and solutions-focused, with a commitment to high standards and resident experience
  
  

What's On Offer:

• Annual performance-related bonus
• Monday to Friday working pattern
• Minimal out-of-hours callout requirements
• Modern, well-invested residential environment
• Visible leadership role with genuine autonomy
• Supportive and collaborative team culture
• Opportunities for future progression within a growing sector