Night Concierge

We are working with a luxury residential development in London NW8 comprising exclusive residences. Known for their very personal relationship with residents and a commitment to providing a genuinely high level of service, our client is looking for someone who understands the standards expected within a luxury environment.

Ideally, we are seeking someone who already has Night Concierge experience within a high-end residential development, five-star hotel or similar luxury environment. Previous experience working nights is important, as the successful candidate needs to understand the responsibility that comes with managing a luxury development overnight.

The right person needs to be:

• Smart, neat and professionally presented
  
  
• Confident, friendly and an excellent communicator
  
  
• Naturally service-focused and comfortable building good relationships with residents
  
  
• Reliable, observant and proactive
  
  
• Able to work independently overnight and complete required patrols, checks, handovers and operational duties
  
  
• Calm and confident when dealing with emergencies or unexpected situations
  
  
• A strong team player who is willing to support colleagues
  
  
• Comfortable following procedures and maintaining accurate records
  
  
• Flexible and open to taking additional overtime shifts when available
  
  

The client has a really good, established team and offers a happy working environment. They are therefore looking for someone with the right personality as much as the right experience-somebody who will become part of the team, take pride in the development and genuinely care about the service residents receive.

Additional Details

• Shift Pattern: 4 nights on / 4 nights off, 12-hour shifts
  
  
• Salary: Starting salary of £31,000 per annum
  
  
• Benefits/Reviews: The Board reviews staff performance and salaries periodically. Subject to performance and the Board's discretion, there may be opportunities for an annual salary review and a Christmas bonus (not guaranteed).