Assistant Head Concierge - Mayfair

Our client is actively seeking an experienced Assistant Head Concierge to join the team on a luxury residential apartment block in the West End. You will be working closely alongside the Head Concierge, providing exceptional service to residents.

Hours: 3pm to 11pm, Monday to Friday

Salary: £26,500 p/a approx.

Duties:

• General duties to include opening doors for residents, guests, or any other persons that enter or leave the building.
• One of your prime duties is to prevent unauthorised entry to the buildings and you must do all you can to ensure that all doors and other possible means of access to the common parts of the buildings are secure against entry.
• Assisting residents with luggage, or parcels/deliveries.
• You will be required to monitor attendance by contractors in fulfilling their regular scheduled visits, e.g. monthly, quarterly or annually, under the terms of contract and notify Managing Agents of any failure or delayed attendance or failure to complete appropriate documentation and raise any other concerns directly with Managing Agents.
• Ensure that before preparation and painting takes place any contractor carrying out any work has properly covered all floors or other surfaces which could possibly be affected.
• Where appropriate you will be asked to review invoices to confirm attendance and completion of works by contractors prior to payment by Managing Agents.In cases such as a breakdown of the lift or any other complicated equipment you may well for practical purposes be able to do little more that call out the necessary technical assistance or the Managing Agents. Remain calm and call out the relevant service, e.g. lift, fire, ambulance, gas, electricity, water, police.
• If you do accept such parcels or packages you should deliver them as soon as possible.
• All visitors other than bona-fide private callers to flats must be identified and their names recorded together with details such as purpose of visit etc.
• Care should be taken to ensure that the spaces are only occupied by vehicles authorised by the individual licensees.

Candidates MUST have previous experience in luxury residential apartments or 4-5* hotels to be considered for this role.

Please apply with your CV to be considered for this position, please note if you have not heard back from us within 14 days of applying you should assume you have been unsuccessful.