Maintenance Operative

The Role

We're looking for a practical, hands on Maintenance Operative to support the smooth running of a modern residential building. This role plays a key part in keeping apartments and shared spaces safe, well maintained, and looking their best, while delivering a great experience for residents.

You'll be responsible for a mix of reactive, preventative, and planned maintenance, working closely with on-site management and external contractors where required.

This is a full time role, primarily Monday to Friday, with flexibility to support occasional weekends or public holidays when needed.

Key Responsibilities

Maintenance & Facilities

• Carry out day-to-day maintenance across apartments and communal areas

• Respond promptly to maintenance issues and carry out basic repairs (plumbing, electrical, carpentry, decorating)

• Support flat inspections, pre-move-in checks, and turnaround works

• Assist with general upkeep including waste areas, external spaces, and common parts

• Keep accurate records of maintenance tasks and issues

Health & Safety

• Support routine health & safety checks (fire alarms, emergency lighting, general safety inspections)

• Identify hazards and take appropriate action in line with procedures

• Ensure safe systems of work are followed, including permits and contractor compliance

Customer & Team Support

• Communicate clearly and professionally with residents and colleagues

• Work collaboratively with site teams and third-party contractors

• Take a proactive approach to problem-solving and improving the resident experience

What We're Looking For

Essential

• Previous experience in general maintenance / handyman work within residential or similar environments

• Good working knowledge of basic plumbing, electrical, carpentry, and building maintenance

• Awareness of health & safety practices

• Ability to work independently and manage a varied workload

• Good communication skills and a customer-focused approach

Desirable

• Formal trade qualifications (e.g. NVQ Level 2 or equivalent)

• Health & Safety certification (IOSH or similar)

• Experience in large residential developments or Build-to-Rent environments

• Basic IT skills for logging jobs and reporting issues