Resident Service Manager Build To Rent
| Job Type | Permanent Full Time |
| Location | Sutton, London |
| Area | London, England |
| Sector | Build to RentBuild to Rent - Operations |
| Salary | £38000 - £42000 per annum + Bonus |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | ATRSM_1765534812 |
| Job Views | 18 |
- Description
- Proven leadership experience managing 3+ direct reports
- Exceptional communicator and community builder
- Strong commercial mindset - leasing is the most important part of the role
- Experience managing voids and driving occupancy
- Resilient, confident, and solutions-driven
- Budget awareness (no need for full budget ownership)
- Comfortable leading and supporting:
- 1 Maintenance Technician
- 1 Assistant Resident Services Manager
- 1 Customer Service Advisor
- No facilities expertise required, but must confidently work with FM teams
- Someone clearly stronger than the internal ARSM applicant
Target Backgrounds (Ideal & Transferable)
Ideal:
- Build to Rent (BTR)
- Purpose Built Student Accommodation (PBSA)
Transferable:
- Estate Agency (Senior Negotiator, Lettings Manager, Assistant/Branch Manager)
- Serviced apartments or co-living
