Administrative Assistant - Hampshire PO15
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| Job Type | Permanent Full Time |
| Location | Fareham, Hampshire |
| Area | Hampshire, England |
| Sector | ResidentialResidential - Property Management |
| Salary | Up to £21000 per annum |
| Start Date | ASAP |
| Job Ref | SB1_1631264632 |
- Description
ADMINISTRATIVE ASSISTANT
FULL-TIME POSITION (MON-FRI 9AM TO 5PM)
The role will involve providing day to day admin support for the Property Managers. Suitable training will be provided.
DUTIES will largely include:
- Opening and franking all post; distributing incoming post and adding cheques to management pack tracker, raising invoices;
- Answering the telephone and directing the call to the correct department, Property Assistant or Property Manager;
- Assisting and completing mail merges;
- Monitoring stationery and consumables, liaising with head office to order supplies;
- Tidying the stationary area/franking/shredding area;
- Attending developments on-site to meet the property owner, providing keys and brief home demonstrations, as directed by the Customer Care Manager
- Managing keys, fill-in related handover forms, update clients and team;
- Assisting with keeping schedules and relevant Excel spreadsheets up to date, escalating snagging issues to the relevant parties; communicating by phone and email with property owners and building teams;
- Working closely with the Customer Care Manager to resolve customer queries and complaints efficiently
- Build good customer relationships with purchasers, developers and site staff
