Night Concierge - London, SE1
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| Job Type | Permanent Full Time |
| Location | London |
| Area | London, England |
| Sector | Build to RentBuild to Rent - Operations |
| Salary | £28000 - £32000 per annum + Discretionary bonus up to 10?% |
| Start Date | ASAP |
| Advertiser | remoteapi |
| Job Ref | YM1_1723477129 |
| Job Views | 157 |
- Description
Role: Night Concierge
Rota/Hours: 18.30pm - 06.30am - 4on/4 off
Salary: Between £28k - £32k, with a discretionary bonus up to 10%
Location: London, SE1
Main Duties: The Concierge provides first contact and safeguarding to Residents. This includes a high level of customer service, recognising safeguarding concerns, identifying and reporting risks to people, report writing and providing handovers.
* The Concierge controls access to the building, monitors CCTV systems, carries out regular patrols and H&S checks and deals with emergencies.
* The Concierge must be aware of those residents at high risk and provide special safeguards for their specific medical needs.
* When roving, the Concierge are expected to visit and patrol all areas of the building and grounds on a rotation basis.
Shift Duties:
* To support the work of Management Co, by ensuring that it and the Residents are safe and secure at all times.
* To provide a high level of customer service by being vigilant, alert, proactive, approachable and responsive to the needs of the residents at all times
Health & Safety:
* To actively ensure the security of the building through door supervision and management, visual inspection, internal and external patrols, regular Health and Safety checks and monitoring the CCTV system.
* To record any finding through the established procedures.
* To take action in the event of a fire or emergency and calling the emergency services as appropriate
Safeguarding:
To ensure that all residents are protected from harm and that any concerns are reported.
Administration:
* To complete all duty logs, day books, checklists, handovers and reports in line with ManCo procedures.
* To log any maintenance issues.
General Duties:
* To ensure that all policies and procedures are adhered to at all times by residents, visitors and contractors.
* To contribute by ensuring a high standard of general upkeep and maintenance.
* To regularly participate in the review of policies in line with legislation.
* To attend supervisions, staff meetings and any other relevant meetings as directed
* To attend training as required by the post and agreed by the Estate Manager.
* To work proactively as part of a team.
* To carry out any other duties appropriate to the post as directed by the Estate Manager.
