Client Accountant

Summary

The Client Accountant is responsible for ensuring the timely and accurate production of service charge accounts. This includes liaising with auditors, property managers, and clients as needed.

Duties

• Prepare service charge accounts in accordance with current legislation and industry body requirements within 6 months of the year end.
• Liaise with all interested parties throughout the process to ensure queries are responded to in a timely way.
• Process any amendments following external and/or internal agreement between parties.
• Make decisions both independently and collaboratively based on reasoned arguments, supported by evidence with a clear business benefit.
• Meet all Service Level Agreements within stated deadlines.
• Complete all further reasonable external or internal requests that are received.
• Take responsibility for the full preparation process even whilst not actively involved to ensure timely completion.
• Be aware of the risks and controls associated with the role together with the mechanism for reporting new risks and/or incidents which could bring detriment to the business, members of staff or to customers.

Personal Requirements

• Highly organised, forward thinking, and able to take a lateral approach to problem solving.
• Maintain high standards of professionalism and be polite and courteous to both internal and external parties at all times.
• Be punctual and prepared for all activities and meetings, striving for 100% attendance.
• Have a proven work ethic and strive to constantly improve personal performance while working towards team objectives.
• Demonstrate a consistent high level of customer service.
• Communicate in a well written and professional manner, making sure all work is correctly formatted with grammar and spelling checked before being issued.

Educational Requirements

• Previous experience preparing and reviewing service charge accounts.
• Medium to advanced user of MS Outlook, MS Excel, and MS Word.