Day Concierge - E14

Our client is looking to hire a Permanent Day Concierge/ Porter to work on a residential block based in East London. You would be working on a 4on 4off rota, providing general front of house assistance to the residents on site.

Salary: £25,000 pa

Rota: 4on 4off, 8am to 8pm rota

Core Duties:

• Be polite and courteous at all times to residents and any Estate visitors in person or on the telephone, via email or messaging.
• Be present at the Concierge Office adjacent to the entrance gates, other than when conducting the specific duties detailed below, to greet residents, visitors, and contractors, and seek to prevent unauthorised access to the development and buildings.
• Walk around the entire estate at least twice a day and note any specific problems. Notify Head Office daily (if necessary) of any queries or problems relating to the Estate which require attention.
• Post the out of office contact details when on patrol or on a break
• Supervise all contractors who work on site, ensuring they sign in and out
• Check bins store area daily, arrange to have removed surplus rubbish from site, sweep and disinfect as necessary (after refuse has been collected).
• Carry out a daily litter picking (both inside and outside the entrance) and remove litter once a week from the bays outside belonging to the Estate.
• Where directed by the Property Manager, test mechanical, emergency and other systems weekly or as designated, keeping a log as required.
• Carry out daily security check of the site perimeter.

Qualifications/ Skill Set Required:

• GCSE (Grade C level 4) English and Maths qualifications or level 2 equivalent..
• Proven experience of working with the public ideally in a service related, customer facing capacity.
• Practical DIY skills.
• Basic knowledge of PC and Microsoft packages Professional attitude to service provision.
• Helpful, polite, courteous, presentable and tidy in appearance wearing company uniform
• Good organisational skills, ability to show initiative.
• Ability to converse at ease with residents and visitors and provide advice in accurate spoken English.
• Ability to maintain confidentiality.
• Awareness of required responsibilities where "Lone Working" maybe a requirement of the role.

Please apply with your up to date CV to be considered for this position. Should you be successful we will reach out to you to discuss your application.

If you do not hear back within 14 days of applying you should assume you have been unsuccessful.