Communal Cleaner

Our Communal Cleaners are fundamental in creating a superb first and lasting impression of our community for all residents and visitors. Every day is different. You'll be responsible for ensuring that the communal areas, apartments and exterior parameters of the community are cleaned, well maintained and presented to the highest standards at all times. You will be passionate about what you do and have a great eye for detail, ensuring every resident and visitors' expectations are exceeded. The person should be able to meet standards regarding the appearance of the exterior physical features of the community by performing tasks to maintain the grounds, amenities and overall curb appeal of the community.

• Responsible for cleaning duties of the communal areas, staff areas, exterior parameters of the surrounding building and car park space.
• Required to assist with apartment, upholstery cleaning, and end of tenancy cleaning in line with business needs.
• Responsible for upkeep of cleaning stock and materials.
• Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat at all times.
• Remove trash and remaining items from vacant apartment homes prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
• Completes assigned minor and routine service requests as requested by Facilities Manager, and assists the make-ready specialist in the turn process.
• Complete daily, regular, tasks while planning in larger works.
• Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, associates, guests and others.
• Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
• Complies with Company's safety and risk-management policies by attending and participating in the community's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area of responsibility and reporting violations or infractions to appropriate individual.
• The role is 5 days out of 7, which includes shifts and weekend working.