Night Concierge - Westminster

Our client is seeking an experienced night concierge to join their team at a very luxury residential development based in Westminster

Hours of work:

4 nights on 4 nights off (7pm-7am)

Duties include;
To meet and greet the residents, answer enquiries by telephone, email or callers to the front desk.
Assist the residents, guests and visitors with reasonable job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover.
To ensure that the highest levels of customer care and service are maintained at all times.
Deal effectively with complaints, take the correct action and remain courteous.
Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
Taking appropriate action in the event of an emergency and immediately advising your manager.
Responsible for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail.

We are seeking candidates who have worked within the 4/5* hospitality sector and/or have high end residential block experience.

Please apply if you feel have relevant experience - Please note, you will not be considered if you do not have experience within 4/5* hotels, PBSA or residential developments.