Night Concierge - Luxury Residential Development

We are working with a luxury residential development based in South West London who are actively seeking an experienced Night Concierge to join the team. We are looking for a switched on candidate with a passion for delivering outstanding customer service.

Hours: 7pm to 7am

Rota: 4 on 4 off

Salary: £25,000 p/a

Duties would include:

• Managing all aspects of front of house concierge office.
• Providing high levels of customer service to residents/ visitors and clients.
• Assisting residents, contractors and visitors when and where required.
• Reporting Faults and Defects through appropriate channels.
• Answering telephone calls and emails and logging of messages.
• Signing in and out visitors and contractors.
• Receiving parcels and letters on behalf of residents then programming them on a parcel data base system before putting them on shelf for collection.
• Key Holding and management, programming fob keys and car remote control fobs for contractors and residents.
• Handing out keys and access fob to cleaners, residents and contractors as required.

Ideal candidate:

• Minimum 2 years' experience working as a residential Concierge or within a similar role in 4-5* hotels
• Exceptional customer service skills
• Effective communicational skills
• Immaculately presented
• A 'can-do' attitude & pro-active individual

Candidates must be able to provide 2 professional references and be able to undergo relevant vetting checks.

Please apply with an up to date CV, if you have not heard back from us within 14 days you should assume you have been unsuccessful.