Facilities Manager - Multisite

PMR are seeking an experienced Facilities Manager to work with our client, a leading national provider of Build to Rent, across two of their London developments providing maintenance of the sites including overall inspections, repairs, and general maintenance of the apartments and the interior/exterior of the building. You will lead the maintenance team by delegating, supervising, and directing the work of the department.

Responsibilities:

• In conjunction with the Community Manager, develops standards for the maintenance of the building and exterior areas.
• Oversees and completes the "make-ready" process to prepare vacant apartments for leasing and check-ins by completing the inspections, creating a list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work
• Undertakes routine (daily) checks of apartments and other areas of the building, identifying maintenance tasks for the in-house team and scheduling contractor's visits.
• The role involves obtaining materials, and arranging the completion of all maintenance tasks in a safe & secure environment.
• Periodically inspecting work performed by other service team members to assess effectiveness of policies and procedures and work with the Community Manager to develop corrective action plans as needed
• Periodically inspects work performed by contractors, to ensure all work, materials meet quality standards, scope and specifications as required
• Maintains adequate stock of spare parts and works with Community Manager to order materials and tools as needed always being mindful of budget requirements
• Assists the Community Manager to develop the budget for regular repair and maintenance and capital expenses
• Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment
• Follows established policies and procedures by monitoring and ensuring compliance with H&S regulations, organisational standards, and operational processes
• Attend daily/weekly and monthly operations meetings
• Schedules and, where appropriate, performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
• Practices and promotes proper safety standards in accordance with the Company's policies, procedures, and standards by immediately dealing any mechanical or electrical equipment damage, teams/guest/resident injuries or accidents, or other safety issues appropriately
• Conducts routine and periodic inspections to identify safety and risk management concerns, keep the building and external areas in good repair, and communicate concerns about the physical needs appropriately.
• Identifies areas for improvement and offers suggestions and recommendations to improve efficiency and productivity
• Completes documentation and other paperwork timely and accurately so that service requests can be appropriately documented, tracked and completed.
• Ability to keep sensitive information highly confidential at all times
• Where appropriate acting on work sheet recommendations made by contractors to ensure the site is fully compliant

Experience:

• Minimum of three years' experience in property management as a Facilities Manager
• Preferred experience in the hospitality or housing sector but not essential
• Comprehensive understanding of building maintenance
• IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system)
• IT Savvy with CRM systems
• Ability to deal with immediate & urgent issues in a calm manner thereby reflecting professionalism