Building Manager - Barbican, London EC1M

Our client is seeking a Building Manager to oversee the day to day management of a luxury residential building based in The City of London.

Hours of work:

Monday - Friday; 8am - 4.30pm or 9am - 5.30pm

Key responsibilities:

• To carry out property management tasks as directed by the Managing Agent, on behalf of the Board of Directors.
• To cooperate closely and assist the Managing Agent, with implementing policies and procedures as agreed by the Board of Directors.
• Maintain strict confidentiality of all company, stakeholder and resident matters.
• Residents: to ensure the wellbeing of the residents.
• In addition, to see that residents are quickly and appropriately advised of any matters which might affect them.
• Acting as a first point of contact for all queries from residents.
• Staff: to manage cleaning contracts and deal with their associated employment issues with support and advice from the Managing Agents, and the Board of Directors.
• Safety & Security: to ensure that the building is secure at all times and ensure that Health &
• Safety Regulations are adhered to and that General and Fire Risk Assessment recommendations are implemented in an efficient manner.
• Emergencies: to be available in case of incidents and emergencies and submit incident reports, in line with procedures adopted in emergencies. Ensure insurance claims are being processedefficiently and correctly with assistance from the Managing Agent.
• Administration: to oversee all administrative tasks carried out by the staff, whilst ensuring that the Data Protection Act 2018 and the General Data Protection Regulation is adhered to at all times.
• IT: to generally manage hard and soft copy data and E-mails and ensure all client files are updated in accordance with procedures adopted.
• Maintenance: to ensure the internal décor, gardens and external décor are maintained and ensure that contractors are performing their service contracts satisfactorily.
• Additionally, to assist with the project management of major internal and external works along with the relevant surveyor or professional consultant.
• Generally, to ensure that all work undertaken by third party contractors is undertaken to the highest standards at all times.
• Contractors: to ensure that third party contractors working for stakeholders and / or residents are fully advised in writing of regulation, procedures and practices to be adopted on site before commencing work and ensuring that progress records and standards are maintained at all times.
• Manage onsite gym facilities on behalf of the residents.

The person:

• Good understanding of statutory legislation (Health and Safety, Landlord and Tenant) procedures and best practice.
• Experience in interpreting, advising and implementing company procedures in a consistent manner.
• Experience in delivering maintenance programmes.
• Effective communication skills, both written and oral, to communicate with stakeholders, staff and residents alike.
• Written communication and numerical skills to produce succinct correspondence and reports to the Managing Agent and the Board of Directors.
• The ability to multi-task, research, analyse and reason logically and effectively within tight and conflicting timeframes.
• Ability to work well under pressure and deadlines.
• Competent IT skills including Word, Excel and Outlook.
• Experience in leading and working effectively in a team.
• Experience in supervising onsite cleaning staff and assuming responsibility for workload allocation, identifying development needs and performance planning and feedback.
• A commitment to providing high quality customer service.
• Preferably have at least 5 years' experience at facilities / building manager level, within a similar role.
• Desirable qualifications are: Property management related or other professional membership such as BIFM, IRPM or RICS. A NEBOSH General Certificate is also desirable.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.