Regional Operations Manager - Midlands
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| Job Type | Permanent Full Time |
| Area | West Midlands, England |
| Sector | Build to RentBuild to Rent - OperationsBuild to Rent - LeasingBuild to Rent - Asset Management |
| Salary | Competitive Salary + benefits |
| Start Date | |
| Job Ref | PMR23 |
- Description
- Our client, a national provider of private rental accommodation (PRS), are seeking a Regional Manager to support the Head of Operations with the management of the Midlands portfolio (Birmingham & Coventry), ensuring full compliance of all properties, delivering exceptional customer service to our residents.
Key Responsibilities- Overall responsibility for the management of the Midlands portfolio
- Prepare and manage building budgets for all sites within the Midlands portfolio
- Identify and propose property improvement plans and budget
- Produce regular performance reports for the Head of Operations and Operations Director
- Management of Assistant Property Manager and Building Services team
- Conduct weekly one to one meetings with the team, document and review any agreed actions
- Conduct regular building inspections, document findings and organise any works required
- Continually explore and suggest additional revenue streams for the business
- Oversee and audit all new tenancy files to ensure they are compliant
- Work to and strive to exceed monthly occupancy targets in line with KPI’s
- Review and monitor all market activity and identify/ execute rent increases where possible
- List all available properties as required ensuring voids are minimised
- Ensure marketing is maximised across the web including listing on Rightmove and other sites agreed
- Manage relationships with third party contractors and agents ensuring they are working within our agreed service level agreements
- Conduct viewings as required
- Sign off all building expenditure and deposit releases
- Ensure full building compliance across the Midlands portfolio
- Previous management experience essential
- Previous lettings experience essential
- Yardi experience an advantage
- At least two years’ experience of working in a similar role
- Knowledge of HMO regulations would be an advantage
- Technical Award in Residential Lettings & Property Management or similar
- A strong knowledge of current lettings regulations and legislative acts
- Excellent communication skills, with a passion for delivering excellent customer service
- A confident self-starter and target driven
- A team player, yet the ability to work alone and on own initiative
This role is mostly remote working with regular travel across our Midlands portfolio. We are open to candidates based in either Birmingham or Coventry with a valid UK Driving License
