Resident Experience Associate
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| Job Type | Permanent Full Time |
| Location | Acton, London |
| Area | London, England |
| Sector | Build to RentBuild to Rent - Leasing |
| Salary | Up to £32000 per annum + discretionary bonus |
| Start Date | ASAP |
| Job Ref | 6743_1751383589 |
- Description
We are recruiting for a motivated and customer focused customer service and sales representative to be the friendly face and driving force behind a vibrant residential development.
About the role:
- Play a key role in building a warm, inclusive community.
- Work along side the General Manager to maintain excellent standards.
- Play a key role from first enquiry to lease renewal.
- Support the lettings, manage enquiries and coordinate move ins and out.
Key Responsibilities:
- Handle leasing enquiries, conduct apartment viewings and support the move in / out process.
- Assist with organising and delivering community events.
- Conduct health and safety checks, flat inspections and assist in monitoring reactive maintenance.
- Address resident queries and service requests.
Requirements:
- Confident using Microsoft Office and property/ CRM systems
- Ability to work Saturdays and public holidays on a rota.
- Experience in a front of house role is a must.
- Excellent communication, organisation and people skills.
If you're passionate about customer experience and thrive in a people-first environment, we'd love to hear from you. Apply today.
